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IT Consulting and User SupportIT Consulting and User Support

We keep businesses thriving with managed IT solutions and services.

We keep businesses thriving with managed IT solutions and services.

Managed IT Services

Managed IT Services go beyond basic support to provide companies with IT stability, security, and efficiency.

IT Automation

We monitor your systems and security 24/7. We proactively remediate or alert you when problems arise.

Priority Support

Enjoy the benefit of unlimited priority support from our team of experts. Focus on solutions rather than accounting.

Full Network Maintenance

We manage and maintain your entire network including workstations, servers, wifi, internet connection, and more.

Simplified Billing

We offer simple, flat-rate billing to further simplify management of your IT. Forecast your 12 month roadmap and budget.

IT Consulting & Strategy

We build a custom IT roadmap for your business, then meet with you on a regular basis to ensure your systems are up to date and secure.

Documentation & Inventory

We document your entire IT inventory, allowing us to quickly remediate issues and to help you manage your technology.

Server and Network Support

Too many businesses let their servers, data, and networks go unmanaged for weeks or months at a time. Don’t expose your central IT infrastructure to risk by ignoring warning signs or failing to perform maintenance and security tasks. Let us take care of your systems to ensure business productivity.

Server Setups and Upgrades

Replace or upgrade your current server to get the most out of available server technology today.

Firewall and Network Security

Use the right firewall hardware and security practices to keep your data and network safe from intrusion and network viruses.

Server and Network Monitoring & Maintenance

Protect your investment and maximize uptime with our monitoring and maintenance packages.

Windows, Mac, and Cloud Servers

We support Windows, Mac, and cloud-based servers and file services. There’s almost no server technology we can’t help you with.

VPN and Remote Access

Establish fast, secure, reliable access to resources for employees on the go. VPN and remote access solutions include access on mobile devices.

WiFi and Network Security

Set up your network properly to ensure maximum wifi coverage with minimum security risk.

Desktop and User Support

We’re just a phone call or email away. Our team can offer you a wide range of expertise:

On-site and remote support

Schedule an appointment to get help on site, or call/email us for a faster response. We use powerful software to share your screen and get you help with a minimal wait.

Workstation management and maintenance

Rest assured knowing that our advanced monitoring software checks all of your devices 24 hours per day, automatically alerting us to start working on your problems before they interrupt your work.

#### Mobile device support and sync

We help you organize, configure, update, and secure your mobile devices. We can help you access your company data from anywhere and lock down devices if they are lost or stolen.

Antivirus, Backup, and Security

Keep your workstations secure and protected from viruses, prying eyes, or thieves. Know where all of your machines are at all time and keep your data backed up 24/7.

IT inventory and tracking

We manage your IT inventory and document your systems so that you can keep track of what you have and where it is. Stop worrying about where your machines are and start receiving a monthly report on their status, health, location, and configuration.

Workstation upgrades and replacements

You’ll know when it’s time to upgrade or replace your workstations thanks to our advanced monitoring system. When it is, we’ll make it seamless by helping you select the right equipment, then onboarding it with minimal user impact.

Security and Virus Protection

We let you focus on your business and let you stop worrying about security. From antivirus and malware protection to security policies and access control, we think about security every day so that you don’t have to.

Endpoint Protection & Antivirus

Protect workstations and devices from malware, viruses, loss, and theft with powerful, automatic security software and antivirus.

Server Protection and Security

We offer security services tuned specifically for servers. Add 24/7 scanning, backup, and security monitoring with the click of a button.

Custom Security Audit & Plan

We assess your security with our deep security audit focusing on hardware, cloud, physical security, retention, policy, and more.

Cloud Security Services

The cloud is convenient but comes with hazards. Our team of experts helps you select secure cloud services and maximize security configurations.

User and Access Permissions

Control over employee data is often overlooked by busy companies. We help you organize and set up secure, controlled access for employees.

Security Training and Policy

Get training for employees with simple, effective security practices and implement your security plan with minimal impact to workflow.

#### Email and Cloud Service

We help companies improve access, save money, and increase security with carefully selected cloud services for email, documents, calendars, and contacts.

Enterprise Grade Email

Use the same email services that over 75% of Fortune 500 companies and top universities use. With Google Apps for Business or Microsoft Exchange server you’ll get the world’s best email, calendar, and contact systems.

Access Data Anywhere

With the power of the cloud, you’ll have access to company data everywhere you go, on any device. You’ll have powerful productivity features on phones, tablets, and guest machines.

Email Retention, Archiving, and Ownership

Keep your company email under control with advanced tools for email retention and archiving. You control email retention policies for legal purposes, you keep a copy of all email, even if an employee deletes it, and you legally own all email content. Don’t take risks with legally binding communications, take control over company email.

Access from Mobile Devices

Take full advantage of mobile devices (even employee-owned devices) with mobile access and sync tools. Access email, calendar, contacts, documents, and even applications from anywhere.

Backup and Disaster Recovery

Your company’s data is critical to business operations. Ensure you have a professional backup solution with redundancy, monitoring, support and recovery processes. We implement simple and redundant solutions to truly protect your data and offer you peace of mind.

Continuous, 24/7 Backup of Company Data

Get beyond daily backups – our systems backup continuously, saving versions of files as they are being worked on (including open files) to protect your data as you create it.

File Version History and Quick Restore

Our modern backup solutions keep multiple versions of files, holding a 30 day history of old versions. Roll back to the version you need in just minutes.

Image Backup with Bare-Metal Recovery

We back up entire server configurations to “image files” to offer a full restore to a new physical or virtual location in case of server damage or loss.

Disaster Recovery Service for Minimal Downtime

Disaster Recovery is the next generation in backup and recovery of servers. Disaster Recovery allows us to restore an entire server in hours, not days.

#### Backup of Email, Cloud and Web Services

Not all company data is stored on in-house servers. We offer services to back up, monitor, and recover your cloud data. Protect your company from cloud downtime or data loss.

Backup Laptops on the Go

Our backup can protect all workstations, including those on the go. Protect sales data, executive laptops, and other mobile data with our centrally managed cloud backup software.

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